Replies:
Posted By: BINNY
- As I have worked as a Tech Support Agent in one of the big MNC’s, (We support all countries in the world). There is a great deal of pressure from the customers.... as they already are frustrated with the product...I have handled many Irate customers. If we give them the assurance that you will solve their problem. Will make them a happy person.
Posted By: sowmya571
- Customers frequently create a great deal of pressure. What has been your experience in this area?
- Yes Customers are very demanding in today’s Market. THEY WANT EVERYTHING AT TGEIR DOOR STEP AS WELL AS Delivery should meet the dead lines
- Well when i was working with POLARIS i had an opportunity to solve some problem on Clients side. That was a difficult module yet we all sat together and analyzed the problem as well completed the work before time.
- Well It was tough time in integrating entire module but then we actually completed every thing before time and also The Clients Requirements are met.
- So better analyze things as soon as possible and also we can work on the solution in better way.
- IF THE CUSTOMER IS HAPPY OUR BUSINESS WILL RUN COOLY ELSE WE CANT SUSTAIN IN MARKET IF WE LOOSE CLIENTS
Posted By: madhu_infos
- Customers create a great deal of pressure because they are the people who have to sustain with the end product. So they think if they demand or keep the pressure going then they will get a better product.
- I think that because of this they frequently check the status of the project and excel pressure on developers.
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